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Contacts
Contacts A Contact refers to any individual your business communicates with through messaging platforms such as WhatsApp, Instagram, or other integrated channels. Contacts form the core of your communication activities, representing the people your ...
Messages
Messages Messages form the foundation of every conversation in Convonite. Each message belongs to a Chat and represents an exchange between your business and a Contact. Convonite supports a wide range of message types, depending on the capabilities ...
Templates
Message Templates Message Templates are pre-approved message formats that businesses can use to communicate with their contacts in a structured and consistent way. Unlike free-form messages, templates are designed to ensure compliance with WhatsApp’s ...
Contact List
Contact list A Contact List is a custom group of Contacts that you create for targeted broadcasts or campaigns. Similar to a mailing list, it helps you organize recipients for WhatsApp messaging campaigns. By grouping Contacts into lists, you can: ...
Conversations
Conversations Conversations in Convonite are used to log meaningful discussions that take place between your business and a Contact inside a Chat. They act like journal entries, capturing the context, purpose, and outcome of any focused ...