Whatsapp Business App

Onboarding :

• Download and launch the WhatsApp Business app

• Register with country and mobile number

• Build your WhatsApp Business Profile - fill in business name, business category, and upload a logo or profile image.
  

• Give in other details like address, working hours, email, website, fb or insta. Also basic business details like Legal name of business, Business type, Address, customer care and grievance officer information.

        Onboarding Whatsapp Website link

Features :

1. Catalog – Showcase your product and services in a mobile storefront and group similar items into collections. You can also share the entire catalog or links to specific items with new and existing customers on Whatsapp, FB, Insta from the app. You can add, delete or hide an item from the catalog.

2. Cart – For order management and to streamline the shopping for customers(can choose items from the catalog and send as a single message).

3. Broadcast – Announce promotions, special offers and new inventory to multiple customers at the same time.
4. Greeting message - Automatically send a custom welcome message to new customers when they start a conversation with your business.

5. Away messages - Respond automatically to messages received outside your business hours to set expectations and let customers know when you’ll be back.

6. Quick replies -Create shortcuts for messages you frequently send to respond to common questions in just a few taps.

7. Labels -Organize and filter important customer conversations so you can quickly find and respond to messages that need your attention.  

8. Free Whatsapp entry points – Includes QR Codes, short links, action buttons on your Facebook Page and Instagram profile, as well as Facebook and Instagram Shops.
9. Meta ads – Boost a post - Turn a Facebook post into an ad that sends new customers into a conversation with your business.

10. Call to Action ads - Promote the “Send Message” button on your Facebook Page to encourage people who may be interested in your business but don’t follow you to start a conversation

11. Ads that Click to Whatsapp – Expand your reach by sending potential customers on Facebook and Instagram straight into a WhatsApp chat with your business. These ads will be delivered to people who are more likely to have a conversation with your business on WhatsApp, where you can guide them from consideration to action.